How to Fix Instagram Keeps Crashing Issue

Is Instagram constantly crashing on your device and ruining your social media experience? Don’t worry, we’ve got you covered! In this article, we will provide you with some easy and effective tips to fix the Instagram keeps crashing issue. No more interruptions to your scrolling or posting – let’s get started!

How to Fix Instagram Keeps Crashing Issue

Clear cache and data

Clear app cache

If you’re experiencing issues with Instagram crashing on your device, one of the first troubleshooting steps you can take is to clear the app cache. The app cache is temporary data that Instagram stores on your device to help it load faster and perform better. However, over time, this cache can become corrupted or bloated, leading to crashes.

To clear the app cache on your device, follow these steps:

  1. Go to the Settings menu on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Find and tap on the Instagram app.
  4. Tap on “Storage” or “Storage & cache.”
  5. Tap on “Clear cache.”

By clearing the app cache, you’re essentially wiping out the temporary data that Instagram has stored. This can help resolve any issues related to corrupted or bloated cache.

Clear app data

If clearing the app cache didn’t resolve the crashing issue, you can try clearing the app data as well. Clearing the app data will remove all the settings and preferences you’ve set in the Instagram app, so be aware that you’ll need to re-login and customize your settings after doing this.

Here’s how you can clear the app data for Instagram:

  1. Go to the Settings menu on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Find and tap on the Instagram app.
  4. Tap on “Storage” or “Storage & cache.”
  5. Tap on “Clear data” or “Clear storage.”

Clearing the app data essentially resets the Instagram app to its default settings, which can help resolve any issues related to corrupted settings or preferences.

Update Instagram app

Check for updates

Updating the Instagram app to the latest version can often fix crashing issues. Developers regularly release updates to improve the app’s performance, fix bugs, and address compatibility issues with different devices and operating systems. Therefore, it’s crucial to check for updates regularly.

To check for updates on your device:

  1. Open the app store on your device (such as Google Play Store for Android or the App Store for iOS).
  2. Search for “Instagram” in the search bar.
  3. If an update is available, you’ll see an “Update” button next to the Instagram app. Tap on it to update the app to the latest version.

Update app

If you see that an update is available for Instagram, make sure to update the app. Updating to the latest version can resolve compatibility issues and may include bug fixes that could be causing the app to crash.

To update the Instagram app on your device:

  1. Open the app store on your device.
  2. Search for “Instagram” in the search bar.
  3. Tap on the “Update” button next to the Instagram app to install the latest version.

Keep in mind that updating the app may require you to have a stable internet connection and sufficient storage space on your device.

How to Fix Instagram Keeps Crashing Issue

Restart your device

Sometimes, a simple device restart can fix various issues, including Instagram crashes. Restarting your device clears out temporary files, frees up system resources, and can resolve any minor software glitches that might be causing the app to crash.

To restart your device, follow these steps:

  1. Press and hold the power button until the power menu appears.
  2. Tap on the “Restart” or “Reboot” option.

Allow your device to restart completely, and then try opening Instagram again to see if the crashing issue has been resolved.

Free up storage space

Delete unnecessary files

If your device has limited storage space available, it can affect the performance of Instagram and potentially lead to crashes. Deleting unnecessary files, such as old photos, videos, or documents, can help free up space and alleviate the crashing issue.

To delete unnecessary files from your device:

  1. Go to the file manager or gallery app on your device.
  2. Browse through your files and select the ones you no longer need.
  3. Tap on the “Delete” or “Remove” option to delete the selected files.

By removing unnecessary files, you’ll create more available storage space for Instagram to run smoothly.

Remove unused apps

In addition to deleting files, removing unused apps can also free up storage space and enhance the performance of your device. If you have apps that you no longer use or rarely use, consider uninstalling them to make more room for Instagram.

To remove unused apps from your device:

  1. Go to the Settings menu on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Select the app you want to uninstall.
  4. Tap on “Uninstall” or “Delete” to remove the app.

Removing unused apps can not only improve the performance of your device but also prevent conflicts or compatibility issues that could be causing Instagram to crash.

Transfer files to a computer or cloud storage

If you have important files on your device that you don’t want to delete but are taking up too much space, consider transferring them to a computer or cloud storage. This will help you free up space without permanently deleting your files.

To transfer files to a computer or cloud storage:

  1. Connect your device to a computer using a USB cable.
  2. Open the file explorer or file manager on your computer.
  3. Locate the files you want to transfer from your device.
  4. Copy and paste or drag and drop the files to a folder on your computer or cloud storage service.

By transferring files to another location, you can create more space on your device and potentially improve Instagram’s performance.

How to Fix Instagram Keeps Crashing Issue

Disable power-saving mode

Turn off power-saving mode

Power-saving modes on devices often restrict certain functions and processes to save battery life. While power-saving mode can be beneficial for extending your device’s battery life, it can also interfere with the smooth operation of apps like Instagram.

To turn off power-saving mode on your device:

  1. Go to the Settings menu on your device.
  2. Look for the “Battery” or “Power” section.
  3. Tap on “Power-saving mode” or a similar option.
  4. Toggle off or disable power-saving mode.

After disabling power-saving mode, try opening Instagram again to see if the crashing issue persists. Disabling power-saving mode allows the app to utilize the device’s full resources and may resolve any conflicts causing crashes.

Check network connection

Switch to a different Wi-Fi network

Sometimes, the crashing issue with Instagram can be related to your current Wi-Fi network. Switching to a different Wi-Fi network can reset the connection and potentially resolve any network-related conflicts.

To switch to a different Wi-Fi network:

  1. Open the Settings menu on your device.
  2. Tap on “Wi-Fi” or “Network & internet.”
  3. Find the Wi-Fi network you are currently connected to and tap on it.
  4. Tap on “Forget” or “Disconnect.”
  5. Connect to a different Wi-Fi network by selecting it and entering the necessary credentials.

Once connected to a different Wi-Fi network, check if Instagram continues to crash. If the issue is resolved, it indicates a problem with your previous network.

Use mobile data

Another option to troubleshoot network-related issues is to switch from Wi-Fi to mobile data. If Instagram works fine on mobile data but crashes on Wi-Fi, it suggests that there might be an issue with your Wi-Fi network or internet service provider.

To switch to mobile data:

  1. Open the Settings menu on your device.
  2. Tap on “Wi-Fi” or “Network & internet.”
  3. Toggle off or disable Wi-Fi.
  4. Go back to the previous menu and tap on “Mobile data” or “Data usage.”
  5. Toggle on or enable mobile data.

Once you’ve switched to mobile data, launch Instagram to see if it crashes. If it works fine on mobile data, you may need to troubleshoot your Wi-Fi network or contact your internet service provider.

Reset network settings

If neither switching Wi-Fi networks nor using mobile data resolved the crashing issue, you can try resetting your network settings. Resetting network settings clears any custom network configurations or settings that might be causing conflicts.

To reset network settings:

  1. Go to the Settings menu on your device.
  2. Look for “Reset” or “System” options.
  3. Tap on “Reset network settings” or a similar option.
  4. Confirm the action when prompted.

After resetting the network settings, reconnect to your Wi-Fi network or mobile data, and check if Instagram continues to crash.

Disable and re-enable Instagram

Disabling and re-enabling Instagram can help refresh the app’s settings and potentially resolve crashing issues. This process essentially stops the app from running in the background and removes it from your device’s memory.

To disable and re-enable Instagram:

  1. Go to the Settings menu on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Find and tap on the Instagram app.
  4. Tap on “Disable” or “Turn off.”
  5. Confirm the action when prompted.
  6. Wait for a few seconds or minutes.
  7. Return to the Instagram app settings.
  8. Tap on “Enable” or “Turn on” to re-enable Instagram.

After re-enabling Instagram, launch the app to check if the crashing issue has been resolved. This process can help refresh the app and eliminate any temporary issues that may be causing crashes.

Reinstall Instagram

Uninstall the app

If all else fails, you can try reinstalling Instagram to ensure you have a clean installation of the app. Reinstalling the app will remove all associated data from your device and provide a fresh start.

To uninstall Instagram from your device:

  1. Go to the Settings menu on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Find and tap on the Instagram app.
  4. Tap on “Uninstall” or “Delete.”
  5. Confirm the action when prompted.

Uninstalling Instagram will completely remove the app from your device, along with any stored data or settings.

Download and install the latest version

After uninstalling Instagram, you can download and install the latest version of the app from the app store. Installing the latest version can ensure you have the most up-to-date features and bug fixes that address crashing issues.

To download and install the latest version of Instagram:

  1. Open the app store on your device.
  2. Search for “Instagram” in the search bar.
  3. Tap on the “Install” or “Get” button next to the Instagram app.
  4. Allow the app to download and install on your device.

Once the installation is complete, launch the Instagram app and see if it continues to crash. A fresh installation can often resolve persistent crashing issues.

Check device compatibility

Ensure your device meets the minimum requirements

Before reaching out for support, it’s essential to ensure that your device meets the minimum requirements to run Instagram smoothly. Instagram regularly updates its app, and some updates may require newer device specifications.

To check if your device meets the minimum requirements:

  1. Visit the official Instagram website or consult the app store page for Instagram.
  2. Look for the “System requirements” or “Device compatibility” section.
  3. Compare your device’s specifications, such as operating system version and processor, with the listed requirements.

If your device falls short of the minimum requirements, it might explain why Instagram is crashing. In such cases, you may need to consider upgrading your device or using Instagram on a compatible device.

Contact Instagram support

Report the issue

If you’ve tried all the troubleshooting steps mentioned above and Instagram continues to crash, it’s time to report the issue to Instagram support. Reporting the issue helps the Instagram team understand the problem and work towards resolving it in future updates.

To report the issue to Instagram support:

  1. Open the Instagram app on your device.
  2. Go to your profile by tapping on your profile picture.
  3. Tap on the menu icon (three horizontal lines) in the top right corner.
  4. Scroll down and tap on “Settings.”
  5. Scroll down and tap on “Help.”
  6. Tap on “Report a Problem.”
  7. Follow the prompts to describe the crashing issue and submit your report.

Providing as much detail as possible about the crashing issue can help Instagram support better understand the problem and come up with a solution.

Seek assistance

In addition to reporting the issue, you can also seek assistance from Instagram support through other channels, such as their official website or social media platforms. Instagram support may provide further guidance or troubleshooting steps specific to your device or situation.

Seeking assistance from Instagram support can be fruitful, as they have the expertise and resources to diagnose and resolve complex issues.

Remember to provide any relevant information, such as your device model, operating system version, and steps you’ve already taken to troubleshoot the crashing issue. The more information you provide, the more effectively Instagram support can assist you.

In conclusion, experiencing Instagram crashes can be frustrating, but by following the steps mentioned above, you should be able to address the issue and get back to enjoying the app smoothly. From clearing cache and data to updating the app and checking device compatibility, each step is designed to help you troubleshoot and resolve the crashing issue. If all else fails, reaching out to Instagram support will provide you with the necessary assistance and guidance to get your Instagram experience back on track.